ENABLING A NEW GENERATION OF CX AND EX PROFESSIONALS to
create successful customer management strategies, develop
cutting-edge technologies, refine the skills necessary to advance
their career, and build a culture that advances the contact center
within the organization—that’s what we do.
Since 2009, Contact Center Pipeline has leveraged the insight of
today‘s notable CX and EX thought–leaders, along with our
advisory board, expert magazine authors, blog contributors,
and industry insiders; keeping our audience ahead of the trends
transforming the contact center and customer sales, service, and
support industries, improving outcomes, and the way companies
engage with their customers.
Contact Center Pipeline Magazine is published monthly digitally
and in print. For more information and to subscribe, visit our website.
INSIGHT AND INSPIRATION FOR CONTACT CENTER PROFESSIONALS
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